COVID-19 (Coronavirus): Visitor Policy

Updated: 23rd March, 2020.

In response to the global coronavirus outbreak, HBP Systems has implemented a strict visitor policy to safeguard the health and wellbeing of our workforce and their families. In our ongoing efforts to keep staff and visitors safe, we would like to reassure our customers that our plan is to continue to operate all of our services as normal, within the restrictions and advice provided by the government.

Our staff

Due to advice from the government, all our members of staff are now working from home, our IT systems and software allow us to be able to do.

Both our phone systems and our helpdesk software are cloud based allowing us to operate our support desks as normal and without any expected interruption.

All our staff have the technology they need to fulfil their roles, and to still provide the highest level of service to our customers and suppliers during this period.

Visitors

For the foreseeable future, visits to our offices won’t be going ahead due to the government lockdown. We will be using video conferencing for all meetings when we can to keep customers safe and healthy, plus keeping you supported.

You must take care:

The government lockdown and social distancing measures are steps you can take to reduce the social interaction between people. This will help reduce the transmission of coronavirus (COVID-19).

They are:

  • STAY AT HOME– only leave your house unless this is absolutely essential- e.g you require food or your work cannot be done at home and is deemed safe to do so.
  • One trip out per day to allow you to exercise, this should be alone or with a member from your household.
  • Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough
  • Avoid non-essential use of public transport unless you are a key worker, varying your travel times to avoid rush hour, when possible
  • Avoid large gatherings, and gatherings in smaller public spaces such as pubs, cinemas, restaurants, theatres, bars, clubs
  • Avoid gatherings with friends and family. Keep in touch using remote technology such as phone, internet, and social media
  • Use telephone or online services to contact your GP or other essential services