HBP Systems & KCPOS Secure The Growth Of Blue Anchor Leisure
Lincolnshire holiday park resort, Blue Anchor Leisure, has onboarded us and KCPOS, to enhance their growth and customer experience.
Established in 1972, Skegness’ Blue Anchor Leisure has become a well-known attraction for UK holidaymakers, due to its seaside location and host of various onsite attractions, perfect for all ages.
With their award-winning accommodation and front-of-house team, Blue Anchor’s customers were oblivious to their struggles behind the scenes.
Blue Anchor had grown into a 13-site business, with over 200 staff, and anywhere between 1000-30,000 people on-site, at any time. Trying to manage this on their previous, legacy, paper-based system was negatively impacting their business.
Blue Anchor Leisure’s Director, Jonathan Moses, explains: “We needed to give the customers a better service, and the old system that we had just didn’t cut it anymore.”
Having multiple sites, with diverse facilities, finding a till solution to meet all their needs was problematic. “We were behind the times. We had unique problems, and we needed a solution that would embrace our unique challenges,” says Jonathan.
Blue Anchor discovered HBP Systems when they found a video case study of ours online about how we had helped Lyons Holiday Park by implementing KCPOS at their business. KCPOS Specialist, Richard Wellham, who has been with HBP for over 25-years, says: “It was key for them that we had experience with their industry.”
KCPOS is a fully integrated EPOS solution, which has been developed by our sister company Kamarin Computers, and we have specialised in it since 2006. KCPOS automates the synchronisation of data across a business’ tills, stock control and online sales, and feeds it to the accounting software.
We installed 25 KCPOS tills at Blue Anchor Leisure, which has created a unified platform across the business, ensuring that their staff are consistently provided with real-time data on their sales, stock and customers.
Senior Finance Manager at Blue Anchor, Nick Chapman, praises: “We can access the system at any given time to see what different outlets have processed and how much money each till has taken. They put our 13 different parks on one network, so we can report in real-time and make faster and more profitable decisions, based on more accurate data.”
Richard Wellham explains: “KCPOS is a perfect fit for holiday parks as it a multi-discipline solution, therefore, it can be tailored to multiple environments within one site, such as; admissions, retail and hospitality. Efficient customer service is vital, so KCPOS has been designed to ensure this.”
Having discovered us through a video case study, Blue Anchor Leisure has recently completed filming their own, where they discuss their journey with KCPOS and HBP Systems.
For more information on KCPOS, please get in touch.