Internal Account Manager

Right now, it’s an exciting time at The HBP Group as we seek to expand our Sales Team following to deliver on our ambitious growth strategy.

This is a great opportunity to join a growing, well-established business and progress your career. Specialising in IT, Finance Software & EPOS The HBP Group are looking for an Internal Account Manager who is organised, trustworthy, reliable and passionate about making a difference within our organisation.

In this role you will be working with our sales team to generate and deliver sales and account management support to our existing customers.

The Role
The role will be based in our Scunthorpe offices with the option for some remote working flexibility following a successful induction and probationary period. The role is responsible for preparing, managing and processing day-to-day orders as required from our customers. A typical request may be a new PC and licences for a new starter due to join at one of our customers. In addition, the role will also be involved in account management for a selection of customers. This will include attending account management meetings with a senior account manager and conducting some remote account management meetings themselves.

Responsibilities:

  • Supporting the sales team with the management and processing of small orders
  • Ensuring that sales opportunities are followed up with the agreed timescales
  • Creating all necessary paperwork as part of the sales cycle for use both internally and externally
  • Ensuring that all communication with customers is carried out in a timely and business-like fashion
  • To ensure that the company CRM system is updated with details of your activity, appointments and sales opportunities
  • To represent the company in a professional manner at all times
  • To follow the company guidelines on account management – this includes preparation for account management appointments, account management meetings and follow up

Knowledge & Experience (Required):

To be successful you will possess experience in the following:

  • At least 1 year’s experience working within the IT industry, either in a technical or sales role
  • A sound understanding of IT and Business Software

The Company

We believe that our people are our most valuable asset, so we’re striving to be one of the Sunday Times Top 100 Small Businesses to work for in the UK – a strategy that sits at the top of our business goals. As well as contributing to this goal through your own position, we will support you in your role with training, guidance and advice at all times to help you succeed and enjoy your working life with HBP.

We offer great benefits for this role, including:

  • This position is full time, permanent 35 hours’ weekdays and is based in Scunthorpe.
  • 28-days’ annual holiday plus statutory holidays
  • 35 working hours per week, with structured flexi hours
  • Excellent training opportunities
  • Bi-Annual Staff Appreciation Parties
  • Regular Team Meetings
  • Monthly 1-2-1s to discuss you and your role
  • Funded Social Events
  • Lots of opportunities to support our House Charities
  • Support and guidance from your first day!

 

If you think that you could be our new Internal Account Manager then please email George on gsmith@thehbpgroup.co.uk with your CV.

About HBP Systems

HBP Systems are part of The HBP Group of companies. We’re the number choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support, accounts software and epos solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency.

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