To ensure your company can be as efficient as possible, we guarantee a 1-hour response time to all support enquiries, aim to fix all issues within 8-hours and any system critical problems will be prioritised and dealt with immediately.
To ensure your company can be as efficient as possible, we guarantee a 1-hour response time to all support enquiries, aim to fix all issues within 8-hours and any system critical problems will be prioritised and dealt with immediately.
To ensure your company can be as efficient as possible, we guarantee a 1-hour response time to all support enquiries, aim to fix all issues within 8-hours and any system critical problems will be prioritised and dealt with immediately.
We have now been a Microsoft Gold Partner for over 10 years and we pride ourselves on our exceptionally high levels of customer service, so it is important for us to be recognised by an industry leader such as Microsoft. We also boast the following:
We have now been a Microsoft Gold Partner for over 10 years and we pride ourselves on our exceptionally high levels of customer service, so it is important for us to be recognised by an industry leader such as Microsoft. We also boast the following:
Chief Operating Officer
Chief Operating Officer
Our team of technical support engineers on our service desk, follow ITIL standards to provide rapid and effective support, with outstanding customer service, for any of your IT issues. They are just a quick call or email away or beat the queue and open a support ticket online via our dedicated Customer Portal.
As IT is essential in any business, it is paramount that any problems are fixed quickly and efficiently. Our remote IT support service allows our award-winning technical support team to instantly access your computers, allowing them to see what you see, locate the problem and find a swift solution.
If a problem arises that can’t be solved remotely, our highly accredited, technical IT support engineers will swiftly travel to your place of work to implement the solution with minimal disturbance. All labour, parts and loan equipment are covered by the support contract. Our full support team is accredited to the standards set by our partners, including Microsoft.
An IT network relies on the IT hardware on which it is built. As an HP Preferred Partner and Microsoft Gold Partner, we have the knowledge and expertise to choose hardware that has already proven to be reliable for business use. Our service desk team also have a comprehensive knowledge of these products to provide instant support.
We provide a Service Level Agreement (SLA) to all of our customers which guarantees that we will respond to all support enquiries within 1-hour, will aim to find a solution within 8-hours and that all system critical issues will be prioritised and escalated, with our management informed immediately.
As a Microsoft Gold Partner for over 10-years, you can be assured that your IT Support is in excellent hands. To earn the Gold Partner status, we must prove to Microsoft, through rigorous exams and customer references, that we can successfully demonstrate our expertise and implementation, culminating in outstanding customer satisfaction.
Our team of technical support engineers on our service desk, follow ITIL standards to provide rapid and effective support, with outstanding customer service, for any of your IT issues. They are just a quick call or email away or beat the queue and open a support ticket online via our dedicated Customer Portal.
As IT is essential in any business, it is paramount that any problems are fixed quickly and efficiently. Our remote IT support service allows our award-winning technical support team to instantly access your computers, allowing them to see what you see, locate the problem and find a swift solution.
If a problem arises that can’t be solved remotely, our highly accredited, technical IT support engineers will swiftly travel to your place of work to implement the solution with minimal disturbance. All labour, parts and loan equipment are covered by the support contract. Our full support team is accredited to the standards set by our partners, including Microsoft.
An IT network relies on the IT hardware on which it is built. As an HP Preferred Partner and Microsoft Gold Partner, we have the knowledge and expertise to choose hardware that has already proven to be reliable for business use. Our service desk team also have a comprehensive knowledge of these products to provide instant support.
We provide a Service Level Agreement (SLA) to all of our customers which guarantees that we will respond to all support enquiries within 1-hour, will aim to find a solution within 8-hours and that all system critical issues will be prioritised and escalated, with our management informed immediately.
As a Microsoft Gold Partner for over 10-years, you can be assured that your IT Support is in excellent hands. To earn the Gold Partner status, we must prove to Microsoft, through rigorous exams and customer references, that we can successfully demonstrate our expertise and implementation, culminating in outstanding customer satisfaction.
With our 24/7 Remote Monitoring Service, all your servers and workstations can be covered to give a pro-active check on any issues occurring as early as possible. By remotely monitoring your servers we can be alerted to issues related to disk space, security and applications before you know about it, allowing us to fix issues before they arise.
Our Proactive IT Support contract gives you peace of mind, allowing us to plan structured maintenance, regular updates and IT projects to give you the best return on your IT investment and make sure you’re getting the most from your network. From Windows Updates to multi-phase deployment project, our Proactive IT Support services let us manage your network for you to save you money and make your business more efficient.
With our IT Facilities Management service, you benefit from having a dedicated and knowledgeable IT Manager and pool of resources to achieve your businesses IT requirements. We will act on your behalf in the best interest of your business to scope, implement, train and support on whatever IT projects or resources you need to meet your business IT requirements.
With our 24/7 Remote Monitoring Service, all your servers and workstations can be covered to give a pro-active check on any issues occurring as early as possible. By remotely monitoring your servers we can be alerted to issues related to disk space, security and applications before you know about it, allowing us to fix issues before they arise.
Our Proactive IT Support contract gives you peace of mind, allowing us to plan structured maintenance, regular updates and IT projects to give you the best return on your IT investment and make sure you’re getting the most from your network. From Windows Updates to multi-phase deployment project, our Proactive IT Support services let us manage your network for you to save you money and make your business more efficient.
With our IT Facilities Management service, you benefit from having a dedicated and knowledgeable IT Manager and pool of resources to achieve your businesses IT requirements. We will act on your behalf in the best interest of your business to scope, implement, train and support on whatever IT projects or resources you need to meet your business IT requirements.
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