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This Microsoft Guide for small and medium businesses will help you understand what moving to the Cloud is all about, and how it could benefit your company.
No matter what your requirement we can tailor an IT support package to fit your requirements. Whether you’re looking to change your current provider or outsource your IT support for the first time we can advise you on exactly what you’ll need.
We regularly train our engineers to ensure that skills levels are maintained and we can advise you on the latest software developments available.
Our service offers everything from proactive support through to system installations.
As a Gold Partner you can be confident in the skills and experience our whole team has.
Frequently asked questions surrounding IT Support
A managed service is a way of outsourcing your entire IT function to a specialist, or Managed Service Provider (MSP). It offers a cost-effective and hassle free way to ensure that your IT is managed by a team of experts.
Technology outsourcing is another name for IT managed services – ultimately it involves outsourcing all of your IT including support, installations, administration and procurement.
IT outsourcing is another name for IT managed services. It involves using a Managed Service Provider (MRP) like HBP Systems to manage every aspect of your IT requirement.
Outsourcing your IT does one of two things – it either gives you a complete solution where you need no internal IT resources at all, or it frees up your IT manager to focus on the strategy and planning of your IT network. The core functions carried out if you choose a managed service are the day-to-day IT tasks required within your business – from system updates, managing users, network maintenance and IT procurement. You could easily compare it to project managing a house build but employing specialists to carry out each of the individual tasks required to build a house.
We have a huge amount of experience in managing IT for our customers, both as the only IT resource within the business and also working alongside IT managers. Because our team have a range of specialisms we can identify the right people work on the right projects. Whether it be network administration, issues with WiFi, user training or complete network refreshes we can supply a dedicated person or team to work on your projects.
The amount of time will normally depend on the number of users on your network – although it may also be affected by the complexity of your network itself. Small businesses may only need a handful of days a year where as some larger businesses will outsource their IT on a full time basis. For most small and medium sized business we normally see between 6 and 50 days per year being allocated.