In everything we do, we strive to be the best that we can be; whilst constantly reviewing and improving, so that we can be better in the future. Our ‘Best today, Better tomorrow’ mission, is contributed to by every member of staff across the business, no matter what their role.
Niki creates all financial reports for the business as well as completing the financial accounts for the HBP Group. She works closely with the board of directors to ensure that accurate information and figures are generated to help with the management of the company.
Rachelle heads up the support and installations side of our business by managing the IT and software teams. She aims to ensure that our service level agreements are met and that we are constantly looking to offer the best service possible as well as working closely with Tony to develop our offering in the future.
John is responsible for carrying out our sales and marketing plan, which aims to promote HBP Systems to relevant companies. John’s team lead with a message that promotes our ability to offer high levels of service and exceptional IT and software solutions.
Joanne is responsible for the overall strategy of HBP Systems, ensuring that we achieve our overall vision, mission and goals as a company. She works closely with both the finance and sales teams to manage the key commercial drivers of the business.
Tony oversees all operational aspects of the business to make sure that our high levels of customer services are achieved at all times. With a strong focus on customer satisfaction, he develops our product strategy, the processes we use to deliver projects and looks to enhance the customer experience in all areas.
Phil’s key responsibilities lie in the areas of sales and marketing, ensuring that we promote our wide range of products and services to local organisations. He also supports the sales and account management teams to help build long term relationships with our customers.