HBP Supports Bureau UK Through Extensive Transformation With Exchequer
Hull-based, global resource and specialist recruitment provider, Bureau UK, has undertaken a “radical” business transformation, despite their previous 9-years of solid growth and success.
Established in 2010, Bureau UK has already received the highest business accolade in the country, the Queen’s Award for Enterprise International Trade. In addition to their impressive accreditations, Bureau’s solid growth has resulted in their clientele including multi-billion-pound oil and gas businesses across the Middle East and APAC region.
The decision to restructure their back-office was made as Bureau’s continued growth was jeopardised by faults within its accounting software. Managing Director, Dave Blanchard, admits: “No business can move forward without a solid infrastructure.”
The significance of this project introduced new Financial Director Richard Suddards, who Dave describes to have “come onboard and make a lot of radical changes to the business.”
Richard says: “It became evident Bureau was using accounting software that couldn’t handle the complexity and sheer volume of transactions that it needed to. It was something that had to change.”
Having previously used the accounting software, Exchequer by Advanced, Richard approached local, Humber software specialists, HBP Systems, the largest Exchequer reseller in the country. Richard knew Exchequer was the perfect solution for a dynamic working environment like Bureau, but he needed the same level of confidence in the support provider. “It was initially a worry for me, as it’s always really daunting to have to deliver a project.”
“Reporting is key for Bureau, and HBP told me the right ways to make our data good and move into the new Exchequer system. If ever I needed to speak to someone in the support team, I was always impressed by how quickly they managed to turn around my query and how reactive they were to the issue that I was having,” praises Richard.
The FD explains that working alongside a company that shares Bureau’s people-centric values was a massive help to him. “HBP understands the importance of service to the client, not just selling them the software, but supporting them as they move forward.”
With their new Exchequer system now fully implemented and supported by HBP, Bureau is already seeing the benefits within just a few months. Their faster reporting abilities and real-time data are enabling them to thoroughly strategise for their future growth.
For MD, Dave, the most significant breakthrough he has experienced is in his decision-making. Dave says: “Without the information that Richard provides me from Exchequer, I can’t make the decisions we need to accelerate our growth. It’s revolutionised the way we work.”
With the success of his first major project at Bureau, Richards claims: “I almost see HBP as a business partner as opposed to one of our suppliers, because they’ve been so understanding as to the pressure I’m under and getting the system in the correct time-frame. To produce reports as quickly as we now do is driving the business forward, which is fantastic. I would recommend HBP to anyone.”
Watch Bureau UK’s video case study below