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There are many factors to consider when choosing an EPOS system for your retail, wholesale or tourist attraction business and many of them are puzzling for the uninitiated. Cut through the jargon and get to the core decisions to consider for your perfect solution.
It’s more than just a till…
Our support team are AAT and KCPOS accredited, they understand the integrated accounts software, the till hardware and your business requirements.
With a market leading, clear, and concise service level agreement, you can have peace of mind that you are receiving an industry leading service from a local team.
You will be assigned a dedicated KCPOS specialist who is there to offer KCPOS advice and support your business.
Frequently asked questions surrounding KCPOS Support
Our KCPOS Support team are also the developers of the solution. They undergo in-depth training to join our support team with a wide understanding of KCPOS and with AAT Accreditation understand the accounts integration offering a rounded service.
We offer support over the phone, remotely, via email and when required we can send our KCPOS support engineers onsite.
Yes. We offer onsite personalised KCPOS training where our product consultants will visit your site to deliver an in-depth training programme surrounding KCPOS and if required how the accounts integration works. Training is available at any time during your time using KCPOS and our friendly support team are on hand to offer any hints and tips when needed.
Not only do you learn how to take full advantage of KCPOS, but you have access to monthly KCPOS helpsheets, video tutorials, quarterly newsletters, seasonal KCPOS updates and annual customer events.