KCPOS Support - HBP Systems Ltd.

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Download Our Free Guide on How To Choose An EPOS System

Download Our Free Guide on How To Choose An EPOS System

There are many factors to consider when choosing an EPOS system for your retail, wholesale or tourist attraction business and many of them are puzzling for the uninitiated. Cut through the jargon and get to the core decisions to consider for your perfect solution.

KCPOS Support

It’s more than just a till…

Taking advantage of your KCPOS Solution

KCPOS support offers you the opportunity to take full advantage of your KCPOS system with accredited support engineers who offer retail focused support, taking their time to understand your business requirements and work with you to grow your business.

More than just KCPOS

Our support engineers have a wide understanding of both KCPOS and the leading accounts packages that integrate directly with your till, from Sage 50 to Pegasus Opera 3 our support team understand your chosen solution.

More than a support contract

We work closely with our customers to provide free KCPOS resources including; monthly helpsheets, quarterly newsletters and annual events. We strive to understand your requirements so we can customise the resources you receive.

Hardware Support

When your software is running smoothly but your hardware lets you down we are on hand to provide hardware support and to ensure your till suffers limited downtime when problems do occur.

KCPOS Professionals

Our support team are AAT and KCPOS accredited, they understand the integrated accounts software, the till hardware and your business requirements.

A Simple Service Level Agreement

With a market leading, clear, and concise service level agreement, you can have peace of mind that you are receiving an industry leading service from a local team.

KCPOS Experts

You will be assigned a dedicated KCPOS specialist who is there to offer KCPOS advice and support your business.

Frequently Asked Questions

Frequently asked questions surrounding KCPOS Support

Why should I choose you for KCPOS?

Our KCPOS Support team are also the developers of the solution. They undergo in-depth training to join our support team with a wide understanding of KCPOS and with AAT Accreditation understand the accounts integration offering a rounded service.

How do you deliver KCPOS Support?

We offer support over the phone, remotely, via email and when required we can send our KCPOS support engineers onsite.

Do you offer KCPOS training?

Yes. We offer onsite personalised KCPOS training where our product consultants will visit your site to deliver an in-depth training programme surrounding KCPOS and if required how the accounts integration works. Training is available at any time during your time using KCPOS and our friendly support team are on hand to offer any hints and tips when needed.

What do I gain from KCPOS support?

Not only do you learn how to take full advantage of KCPOS, but you have access to monthly KCPOS helpsheets, video tutorials, quarterly newsletters, seasonal KCPOS updates and annual customer events.