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Vacancy at HBP Systems

Telemarketing Executive

Want to work for the best IT support company in the North? Do you think you have what it takes?

Interested in a career with HBP? As an award-winning IT Solutions and Accounts Software provider, we’re always looking for people who’ll help us fulfil our future ambitions and their own.

Telemarketing Executive

The Role

We are looking for an enthusiastic and driven Telemarketing Executive with experience and proven success in B2B appointment generation.

You will be:

  • Speaking to influential business owners, directors and managers in the local area.
  • Share advice and information about the benefits of IT and software.
  • Booking appointments for our IT and Software Strategy Consultants.
  • Calling 50+ businesses daily to build relationships and generate qualified sales opportunities for our sales team.
  • Following up warm leads (brochure downloads, lost leads, event attendees etc.) to generate qualified sales opportunities for our sales team.
  • Updating our CRM system with accurate information about your activity and managing future communications.
  • Communicating with customers via the phone, email and social media platforms to build strong relationships.
  • Liaising with our sales team to share information about prospective customers and upcoming appointments.
  • Support the sales and marketing team with insights into prospective customers and our marketing activity.

As well as following up warm leads generated by our marketing team, you will be building relationships with potential clients on the phone related to IT support, IT installations and business software.

Required Skills

The successful candidate will have experience of talking to business owners and decision makers from small and medium-sized business and be able to communicate effectively about the benefits of using technology effectively.

Full training on our services and products is available. However, a positive attitude, excellent communication skills and a drive to succeed are essential.

  • Outstanding verbal communication skills and the ability to talk to people at all levels within a business.
  • Excellent written communications skills via email and social media.
  • Experience of generating qualified B2B sales opportunities in a similar industry.
  • An understanding of and passion for, technology.

The Benefits

As well as our excellent benefits package, you will have the opportunity for:

  • Flexible working hours.
  • Earn uncapped commission based on your performance.
  • Have the option to work part-time.

We believe our people are our most valuable asset and so we provide everything we can to keep you motivated and help you enjoy your working life. We offer great benefits for this role, including:

  • A competitive salary with uncapped commission.
  • Excellent progression opportunities.
  • Full-time staff can benefit from 28 days’ annual holiday (plus bank holidays).
  • Staff discount scheme, and more!

Job Type

Part-time or full-time

Company Ethos & Values

‘Best today. Better tomorrow.’ is our mission. We’re a passionate, trustworthy, forward thinking business who strives to achieve excellence is everything we do, going the extra mile for both customers and staff.

The Company

As one of the country’s leading IT and Business Software providers, you will be joining a business full of challenges and opportunity. Our core products include IT Infrastructure, IT Security, Accounts Software, EPOS and Telecoms. Over the past 25 years we have been delivering excellent solutions and service to our 600 (and counting) customers, and now we are looking for someone else to join the team and help!

We are an ambitious company striving to be excellent in everything we do and we take the personal development of our team very seriously. In fact, it’s at the core of our whole strategy, so you will be given the chance to grow and develop through a personal development and coaching plan. We also believe in rewarding our staff for all of their hard work. This means 25 day’s holiday (plus the Christmas break off), pension scheme, cake on your birthday, time off to support local charities and a performance related profit share. If you think HBP sounds like the sort of company you’d like to work for, then we’d love to hear from you.